Price: [price_with_discount]
(as of [price_update_date] – Details)

eBooks and Audiobooks

for free.

Try Audible Plus

[ad_1]

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a “good” service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a “good” and “bad” service and describing the common elements within all services that mean they either work for users or don’t.

A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.

Publisher ‏ : ‎ Laurence King Publishing (March 3, 2020)
Language ‏ : ‎ English
Paperback ‏ : ‎ 192 pages
ISBN-10 ‏ : ‎ 9063695438
ISBN-13 ‏ : ‎ 978-9063695439
Item Weight ‏ : ‎ 11.9 ounces
Dimensions ‏ : ‎ 5.3 x 0.8 x 7.85 inches

[ad_2]